Privacy policy
Section 1. Personal information
Personal information is “information that relates to an identified or identifiable individual” and can be used on its own or in conjunction with another piece of information to identify a physical person.
Section 2. Personal information we collect
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. We may also collect your email address via cookies and pixels on the website through the use of trusted third-party partners. These partners may combine your email information with other information they have access to such as mailing address so that we may serve relevant marketing offers to you via direct mail.
Section 3. How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Provide and operate our service
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Section 4. Changes in purpose of use
The Company shall change the purpose of use of personal information only when it is reasonably deemed that the purpose of use is relevant to the purpose before the change. In the event of a change in the purpose of use, the Company shall notify the user or publicly announce on this website the purpose of use after the change in the manner prescribed by the Company.
Section 5. Third- Party Services
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Section 6. Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. We may also share, transfer and/or disclose your Personal Information and other information we collect to or with third parties and marketing partners for commercial purposes.
Section 7. Correction and deletion of personal information
If the User's personal information held by the Company is incorrect, the User may request the Company to correct, add, or delete (hereinafter referred to as "correct, etc.") his/her personal information in accordance with the procedures prescribed by the Company. The User may request that the Company correct, add, or delete (hereinafter referred to as "Correction, etc.") his/her personal information.If we deem it necessary to respond to a user's request as described in the preceding paragraph, we will make corrections, etc. to the relevant personal information without delay.
In the event that the Company makes corrections, etc. based on the preceding paragraph, or decides not to make such corrections, etc., the Company shall notify the User of such decision without delay.
Section 8. Suspension of Use of Personal Information, etc.
When we receive a request from an individual to stop using or delete (hereinafter referred to as "stop using, etc.") his/her personal information on the grounds that it has been handled beyond the scope of the purpose of use or that it has been obtained through wrongful means, we will conduct the necessary investigation without delay. In the event of a request for suspension of use or deletion of personal information (hereinafter referred to as "Suspension of Use, etc.") on the grounds that such information is handled beyond the scope of the purpose of use or that such information was obtained by wrongful means, the Company shall conduct the necessary investigation without delay.
If, based on the results of the investigation described in the preceding paragraph, we determine that it is necessary to comply with the request, we will cease use of the relevant personal information without delay.In the event of suspension of use, etc. based on the preceding paragraph, or in the event that the Company decides not to suspend use, etc., the Company will notify the user of this without delay. Notwithstanding the preceding two paragraphs, if it is difficult to suspend the use of personal information due to the large amount of costs involved in such suspension or other reasons, and if alternative measures can be taken to protect the rights and interests of the user, these alternative measures shall be taken.
Section 9. Changes on privacy policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Section 10. Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@mysha.jp by mail at
Goko Shokai Co., Ltd. mysha
2F INO 5 6-14-6 Jingumae Shibuya-ku Tokyo 150-0001 Japan